Can you help design my hat?
Yes we can. Once we have received your logo and basic requirements our friendly staff will be happy to assist in helping you to choose the perfect style, colour and fabric for your brand. We can provide a mockup of your design if you are unable to arrange this.
Can I have customised labelling in my hat?
Yes we can supply custom labels, swingtags, barcodes etc. at an additional cost.
What is your Sample fee?
$100 is payable once design is finalised and we are ready to sample.This covers set-up charges and postage of your sample.
What are your leadtimes?
Sampling takes 3-4 weeks.Bulk production takes 35-45 days. Delivery by seafreight takes approx.. 3 weeks.
Can I order less than 300 pces?
Depending on the complexity of your design our factory may accept qtys of 200 pces which will incur a surcharge.
Is the freight cost included in the price?
Yes. Our price is inclusive of seafreight from China and local delivery in Australia.
Can I send my goods by AIR?
Yes at an additional cost. Depending on quantity we can either send by airfreight or international courier. You can provide your own courier account or we can arrange this for you.
Are your products Australian Made?
No. All of our headwear and accessories are made in China.
Do you stock plain headwear?
No. All of our caps/hats are custom made to order.
We require 30% deposit on placement of order and the balance payment is due before delivery. Unfortunately we do not accept credit card.